Our passion about building the new generation of smart coffee shops, restaurants and hotels,
leading us to trying hardly to build our solution around clear vision that every
one of our team believe that he/she is the central of success to achieve that
vision.
Our vision is consisting of 3 great steps (Objectives) that we are working
on achieving them in steady pace, herein I will start with the first step
Menuless
“Sorry sire
we make you wait!”, “Oh sire this is not your dish”, or “What a mistake! I will
replace it, if it is not your order” how many times you heard these phrases
from the waiter?
Statistically
speaking 75% of customers not satisfied
about the waiting time that they must wait till the waiter came welcoming them
and give them the menu to start their order. On the other hand, 11%
of customer order taken inappropriately which lead to not desirable dish or drink.
Smares came
to solve the mistakes which is came by the human – waiters, Captain – who are
responsible to take the order and deliver it to kitchen.
Smares converting
the whole process of taking the order from the customer, deliver it to kitchen and
copy the cashier under full monitoring and controlling of the manager into completely
digital process.
Smares improves
three areas of coffee shops and restaurants daily business
- Increasing Sales Indicators
- Reduce Cost
- Customer Experience and Satisfaction
Smares
provides the smart alternative menu through multiple channels as the following
- Mobile App – Customer Phones
- Table Device – Smart Menu
- Waiter Device – Smart Partner
These
alternative channels allow both the customers and waiters to order and serves
the meals in highly efficient way.
